Federated Rural Electric Association headquartered in Jackson, MN seeking a motivated Customer Service Representative to join our broadband department in Jackson, MN.

Key Responsibilities are customer service, billing assistance, operational assistant, inventory, and other duties as assigned by the broadband operations manager.

Submit a resume and cover letter to: Pam Heser, Executive Administrative Assistant, Federated Rural Electric heser@FREA.coop by the application deadline of February 16th, 2026

Full details can be found on our website https://www.federatedrea.coop under the employment tab.

Required Qualifications Three years experience in customer service preferred. Experience in telecommunications/broadband industries. Working knowledge of all Microsoft Office programs, billing software applications, Fiber/Fixed Wireless Deployment and operations, and Network Monitoring systems. Must be able to meet and communicate effectively with people and fellow employees. Must be sympathetic to cooperative principles.

About Federated Rural Electric Association

Federated Rural Electric is a member-owned cooperative serving homes, farms, and businesses in southwest Minnesota. We are committed to delivering reliable, safe, and affordable electrical service while investing in the professional development of our employees and supporting the communities we serve.

Connections working at Federated Rural Electric Association