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Customer Service Representative
Federated Rural Electric Association
Application
Details
Posted: 17-Jan-26
Location: Jackson, Minnesota
Type: Full Time
Salary: $20-$23 per hour
Salary Details:
We offer competitive wages of $20-$23 per hour based on experience and an attractive benefits package.
Federated Rural Electric Association headquartered in Jackson, MN seeking a motivated Customer Service Representative to join our broadband department in Jackson, MN.
Key Responsibilities are customer service, billing assistance, operational assistant, inventory, and other duties as assigned by the broadband operations manager.
Submit a resume and cover letter to: Pam Heser, Executive Administrative Assistant, Federated Rural Electric heser@FREA.coopby theapplication deadline of February 16th, 2026
Required Qualifications Three years experience in customer service preferred. Experience in telecommunications/broadband industries. Working knowledge of all Microsoft Office programs, billing software applications, Fiber/Fixed Wireless Deployment and operations, and Network Monitoring systems. Must be able to meet and communicate effectively with people and fellow employees. Must be sympathetic to cooperative principles.
Federated Rural Electric is a member-owned cooperative serving homes, farms, and businesses in southwest Minnesota. We are committed to delivering reliable, safe, and affordable electrical service while investing in the professional development of our employees and supporting the communities we serve.