Are you passionate about building relationships and interested in connecting local businesses with the technology they need? Do you want to be part of a hard-working, winning team where people love coming to work? Cox Business is currently hiring an Outside Retention Representative to consult with our existing clients to maintain their business and identify new opportunities.
What you will be doing:
Cold-call existing small to medium customers requiring contract renewals and generates new sales opportunities
Identify new sources of revenue for existing customer base
Develop and maintain consulting relationships to retain assigned base of existing customers
Work with Sales Engineer and/or Sales Support Team to address any issues regarding installation or service
Determine serviceability of client location and whether construction is required
Coordinate with other departments to resolve maintenance and billing problems
Manage own account portfolio, accurately forecasts business, tracks own performance, and develops plans to achieve and exceed sales goals
Make follow-up calls to customers to inform them of customer referral program.
Remain current on technical information regarding Cox Business’s services/solutions
What’s in it for you:
Medical, dental and vision benefits effective first date of employment
Free internet and other Cox discounted services (in applicable markets)
Work/life balance with flexible vacation policy
Reimbursements for gas and other travel related expenses; company-provided laptop and cellphone
401(k) with enhanced company match
Career advancement across more than 300 businesses within the Cox Enterprises portfolio
Commitment to our communities through employee volunteer opportunities
Tuition Reimbursement, Corporate Discounts, and Flexible Spending Accounts
Requirements for success: Minimum
1 or more years of related sales experience
1 year successful business-to-business outside sales experience with quotas and cold calling
History of success in meeting and exceeding sales goals
Ability to work independently in the field 50% of the week or more
Valid driver’s license, good driving record, reliable transportation
Thorough knowledge of Windows-based PCs, Microsoft Office
Exceptional interpersonal and organizational skills
Ability to multitask
BS/BA degree in related discipline strongly desired
1 year technology or telecommunications sales experience
Experience with field sales, pipeline development, new lead generation and prospecting
Knowledge of local telecom market and local contacts
About Cox Communications
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We’re dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.
Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Primary Location:5159 Federal Blvd, San Diego, CA, US
Division:Cox Communications Inc
Job Level: Individual Contributor
Travel: Yes, 5 % of the Time
Shift: Day Job
About Cox Business
At Cox Communications, we believe life gets better with more moments of real, human connection. Cox is known for connecting people to a better future with our cable, internet and home security solutions. As the largest private telecom company in America, Cox serves approximately 6 million residences and businesses. Cox Business is a technology solutions leader offering networking and security services to businesses of all sizes and Cox Media is a full-service provider of national and local cable spot and digital media advertising. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.